Register a Complaint

Facing an issue with your Jinpeng EV bike, dealership, or service experience? Let us know below and our support team will get back to you.

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Register your complaint directly

0320-0840409

Mon–Fri 9:00 AM – 6:00 PM

What Happens Next

1

Our support team reviews details within 1–2 business days.

2

You'll be contacted on the phone number provided with an update or resolution.